At luck789, your personal data is handled with the same care we put into every part of the platform. This Privacy Policy explains exactly what we collect, why we collect it, how we use it, and the rights you have as a Filipino player under the Data Privacy Act of 2012.
Last updated: May 2026 | Effective upon account registration or continued use of the Platform
Six core principles that guide how luck789 handles your personal information.
luck789 uses SSL/TLS encryption on all account and payment pages. Your personal information and financial data are protected by industry-standard security protocols, and access is restricted to authorised personnel only.
luck789 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the luck789 Platform and to comply with our legal obligations.
As a Philippine resident, you have rights under Republic Act No. 10173 — the Data Privacy Act of 2012. These include the right to access, correct, erase, and object to the processing of your personal data held by luck789.
luck789 collects only the personal data that is necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data beyond what is required for these purposes.
luck789 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law and PAGCOR regulations. Data is securely deleted or anonymised when no longer needed.
luck789 will notify you of any material changes to this Privacy Policy before they take effect. We are committed to keeping you informed about how your data is used, and our support team is available 24/7 to answer any privacy-related questions.
This Privacy Policy applies to all personal data collected by luck789 through the luck789 website, mobile interface, and any associated services. By using the luck789 Platform, you acknowledge that you have read and understood this Policy.
luck789 ("luck789," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the luck789 online casino platform (the "Platform"). This Privacy Policy describes how luck789 collects, uses, stores, shares, and protects personal information in connection with the operation of the Platform.
This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. luck789 is registered with and subject to the oversight of the National Privacy Commission of the Philippines.
This Privacy Policy should be read together with luck789's Terms & Conditions, which govern your use of the Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
For the purposes of the Data Privacy Act of 2012, luck789 is the personal information controller in respect of the personal data collected through the Platform. luck789 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection law.
If you have any questions about how luck789 processes your personal data, or if you wish to exercise any of your rights under the DPA, please contact our Data Protection Officer using the contact details provided in Section 15 of this Policy.
luck789 collects the following categories of personal data from players and Platform visitors:
luck789 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where strictly required for identity verification purposes under applicable law.
luck789 collects personal data through the following means:
luck789 uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and account data |
| Age and identity verification (KYC) | Identity data, government ID details |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing and improving gaming services | Gaming data, technical and usage data |
| Anti-money laundering (AML) compliance | Identity data, financial data, transaction history |
| Fraud detection and prevention | Technical data, financial data, gaming data |
| Responsible gaming monitoring | Gaming data, account data |
| Customer support and dispute resolution | All relevant data categories |
| Sending promotional communications (with consent) | Contact data, gaming preferences |
| Regulatory reporting to PAGCOR and other authorities | Identity data, financial data, gaming data |
luck789 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or with your explicit consent.
Under the Data Privacy Act of 2012, luck789 processes your personal data on the following legal bases:
luck789 does not sell or rent your personal data to third parties. luck789 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party service providers who process personal data on behalf of luck789 are required to implement appropriate technical and organisational security measures and to process data only in accordance with luck789's instructions.
luck789 may be required to disclose your personal data to law enforcement or regulatory authorities without prior notice to you, where required by Philippine law or a valid court order.
luck789 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform.
You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the luck789 Platform and prevent you from accessing certain features, including your account.
luck789 retains your personal data for the following periods, or longer where required by Philippine law:
Upon expiry of the applicable retention period, luck789 will securely delete or anonymise your personal data in accordance with its data disposal procedures.
luck789 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, luck789 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the DPA.
As a data subject under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by luck789:
To exercise any of these rights, please contact luck789's Data Protection Officer using the contact details in Section 15. luck789 will respond to all verified requests within thirty (30) days of receipt.
luck789 may need to verify your identity before processing a data rights request. This is to ensure that personal data is not disclosed to unauthorised parties.
The luck789 Platform is strictly intended for adults aged twenty-one (21) years and above. luck789 does not knowingly collect personal data from persons under the age of 21. The 21+ age requirement is a strict condition of registration and use of the Platform, in accordance with Philippine gambling regulations.
If luck789 becomes aware that personal data has been collected from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered a luck789 account, please contact our support team immediately.
⚠️ Gambling is addictive. Know when to stop. luck789 enforces a strict 21+ age policy. Underage gambling is illegal under Philippine law and harmful to young people.
The luck789 Platform may contain links to third-party websites or services. This Privacy Policy applies only to the luck789 Platform. luck789 is not responsible for the privacy practices of third-party websites and encourages you to review the privacy policies of any third-party sites you visit.
luck789 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, luck789 will provide reasonable advance notice to registered players via email or a prominent notice on the Platform before the changes take effect.
Your continued use of the luck789 Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated Policy. The "Last updated" date at the top of this page indicates when the Policy was most recently revised.
If you do not agree to the revised Privacy Policy, you must cease using the Platform and may request account closure by contacting customer support.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by luck789, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with luck789's response to your data protection concern.
This Privacy Policy was last reviewed and updated in May 2026. luck789 is committed to transparency and to upholding the data privacy rights of all Filipino players.
Your privacy is protected every step of the way. Join thousands of Filipino players who trust luck789 for secure, fair, and responsible online gaming — with fast GCash payouts and 24/7 support. 21+ only.
21+ only · Play responsibly · Gambling is addictive. Know when to stop.